Policies

🤍 RETURN & REFUND POLICY 🤍

Gracefully created. Thoughtfully made. Just for you.

Effective Date: April 7 2026
Business Name: Healthy Hearted Momma Boutique

✨ MADE WITH PURPOSE (ALL SALES POLICY)

Each piece in our boutique is created with intention, prayer, and care—many items are made-to-order just for you.

Because of this, all sales are final unless your item arrives:

  • Damaged
  • Defective
  • Incorrect

We are unable to accept returns or exchanges for:

  • Incorrect sizing (please review size charts carefully)
  • Change of heart
  • Slight color variations (due to screen differences)
  • Custom or personalized pieces

💌 WE’LL MAKE IT RIGHT (DAMAGED OR INCORRECT ITEMS)

We truly care about your experience 🤍

If something isn’t right, please reach out within 5 days of delivery.

📧 Email: healthyheartedmomma@gmail.com with:

  • Your order number
  • Clear photos of the item
  • A brief description of the issue

Once approved, we will:

  • Send a replacement at no cost, OR
  • Issue a full refund

We reserve the right to deny claims that fall outside of this policy.

📦 SHIPPING WITH CARE

Once your order leaves our hands, it is entrusted to the carrier.

We are not responsible for:

  • Packages marked as delivered but lost or stolen
  • Carrier delays (USPS, UPS, etc.)

If your package is lost in transit, we are happy to guide you through filing a claim 🤍

🌿 SIZING WITH CONFIDENCE

We include detailed size charts to help you choose confidently.

By purchasing, you acknowledge:

  • You’ve reviewed sizing information
  • You understand we cannot offer refunds for sizing issues

💳 REFUND DETAILS

If a refund is approved:

  • It will be issued to your original payment method
  • Please allow 5–10 business days for processing

Shipping costs are non-refundable.

⚖️ AGREEMENT

By placing an order with Healthy Hearted Momma Boutique, you agree to this policy.

We are always here to help and would love the chance to make things right before any disputes are opened.

💕 WE’RE HERE FOR YOU

Questions? We’d love to help 🤍
📧 healthyheartedmomma@gmail.com
⏰ Response time: 24–48 business hours

“Each piece is made just for you 🤍 While we don’t accept returns, if anything arrives damaged or incorrect, we’ll take care of it right away.”

 

European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Last updated: April 9, 2026

Healthy Hearted Momma Boutique operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). Healthy Hearted Momma Boutique is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

Personal Information We Collect or Process

When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified, so that it cannot identify or be reasonably linked to you. We may collect or process the following categories of personal information, including inferences drawn from this personal information, depending on how you interact with the Services, where you live, and as permitted or required by applicable law:

  • Contact details including your name, address, billing address, shipping address, phone number, and email address.
  • Financial information including credit card, debit card, and financial account numbers, payment card information, financial account information, transaction details, form of payment, payment confirmation and other payment details.
  • Account information including your username, password, security questions, preferences and settings.
  • Transaction information including the items you view, put in your cart, add to your wishlist, or purchase, return, exchange or cancel and your past transactions.
  • Communications with us including the information you include in communications with us, for example, when sending a customer support inquiry.
  • Device information including information about your device, browser, or network connection, your IP address, and other unique identifiers.
  • Usage information including information regarding your interaction with the Services, including how and when you interact with or navigate the Services.

Personal Information Sources

We may collect personal information from the following sources:

  • Directly from you including when you create an account, visit or use the Services, communicate with us, or otherwise provide us with your personal information;
  • Automatically through the Services including from your device when you use our products or services or visit our websites, and through the use of cookies and similar technologies;
  • From our service providers including when we engage them to enable certain technology and when they collect or process your personal information on our behalf;
  • From our partners or other third parties.

How We Use Your Personal Information

Depending on how you interact with us or which of the Services you use, we may use personal information for the following purposes:

  • Provide, Tailor, and Improve the Services. We use your personal information to provide you with the Services, including to perform our contract with you, to process your payments, to fulfill your orders, to remember your preferences and items you are interested in, to send notifications to you related to your account, to process purchases, returns, exchanges or other transactions, to create, maintain and otherwise manage your account, to arrange for shipping, to facilitate any returns and exchanges, to enable you to post reviews, and to create a customized shopping experience for you, such as recommending products related to your purchases. This may include using your personal information to better tailor and improve the Services.
  • Marketing and Advertising. We use your personal information for marketing and promotional purposes, such as to send marketing, advertising and promotional communications by email, text message or postal mail, and to show you online advertisements for products or services on the Services or other websites, including based on items you previously have purchased or added to your cart and other activity on the Services.
  • Security and Fraud Prevention. We use your personal information to authenticate your account, to provide a secure payment and shopping experience, detect, investigate or take action regarding possible fraudulent, illegal, unsafe, or malicious activity, protect public safety, and to secure our services. If you choose to use the Services and register an account, you are responsible for keeping your account credentials safe. We highly recommend that you do not share your username, password or other access details with anyone else.
  • Communicating with You. We use your personal information to provide you with customer support, to be responsive to you, to provide effective services to you and to maintain our business relationship with you.
  • Legal Reasons. We use your personal information to comply with applicable law or respond to valid legal process, including requests from law enforcement or government agencies, to investigate or participate in civil discovery, potential or actual litigation, or other adversarial legal proceedings, and to enforce or investigate potential violations of our terms or policies.

How We Disclose Personal Information

In certain circumstances, we may disclose your personal information to third parties for legitimate purposes subject to this Privacy Policy. Such circumstances may include:

  • With Shopify, vendors and other third parties who perform services on our behalf (e.g. IT management, payment processing, data analytics, customer support, cloud storage, fulfillment and shipping).
  • With business and marketing partners to provide marketing services and advertise to you. For example, we use Shopify to support personalized advertising with third-party services based on your online activity with different merchants and websites. Our business and marketing partners will use your information in accordance with their own privacy notices. Depending on where you reside, you may have a right to direct us not to share information about you to show you targeted advertisements and marketing based on your online activity with different merchants and websites. You can exercise your rights to opt-out of those uses here .
  • When you direct, request us or otherwise consent to our disclosure of certain information to third parties, such as to ship you products or through your use of social media widgets or login integrations.
  • With our affiliates or otherwise within our corporate group.
  • In connection with a business transaction such as a merger or bankruptcy, to comply with any applicable legal obligations (including to respond to subpoenas, search warrants and similar requests), to enforce any applicable terms of service or policies, and to protect or defend the Services, our rights, and the rights of our users or others.

Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services in order to provide and improve the Services for you. Information you submit to the Services will be transmitted to and shared with Shopify as well as third parties that may be located in countries other than where you reside, in order to provide and improve the Services for you. In addition, to help protect, grow, and improve our business, we use certain Shopify enhanced features that incorporate data and information obtained from your interactions with our Store, along with other merchants and with Shopify. To provide these enhanced features, Shopify may make use of personal information collected about your interactions with our store, along with other merchants, and with Shopify. In these circumstances, Shopify is responsible for the processing of your personal information, including for responding to your requests to exercise your rights over use of your personal information for these purposes. To learn more about how Shopify uses your personal information and any rights you may have, you can visit the Shopify Consumer Privacy Policy . Depending on where you live, you may exercise certain rights with respect to your personal information here Shopify Privacy Portal Link.

Third Party Websites and Links

The Services may provide links to websites or other online platforms operated by third parties. If you follow links to sites not affiliated or controlled by us, you should review their privacy and security policies and other terms and conditions. We do not guarantee and are not responsible for the privacy or security of such sites, including the accuracy, completeness, or reliability of information found on these sites. Information you provide on public or semi-public venues, including information you share on third-party social networking platforms may also be viewable by other users of the Services and/or users of those third-party platforms without limitation as to its use by us or by a third party. Our inclusion of such links does not, by itself, imply any endorsement of the content on such platforms or of their owners or operators, except as disclosed on the Services.

Children's Data

The Services are not intended to be used by children, and we do not knowingly collect any personal information about children under the age of majority in your jurisdiction. If you are the parent or guardian of a child who has provided us with their personal information, you may contact us using the contact details set out below to request that it be deleted.As of the Effective Date of this Privacy Policy, we do not have actual knowledge that we "share" or "sell" (as those terms are defined in applicable law) personal information of individuals under 16 years of age.

Security and Retention of Your Information

Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee "perfect security." In addition, any information you send to us may not be secure while in transit. We recommend that you do not use unsecure channels to communicate sensitive or confidential information to us.

How long we retain your personal information depends on different factors, such as whether we need the information to maintain your account, to provide you with Services, comply with legal obligations, resolve disputes or enforce other applicable contracts and policies.

Your Rights and Choices

Depending on where you live, you may have some or all of the rights listed below in relation to your personal information. However, these rights are not absolute, may apply only in certain circumstances and, in certain cases, we may decline your request as permitted by law.

  • Right to Access / Know. You may have a right to request access to personal information that we hold about you.
  • Right to Delete. You may have a right to request that we delete personal information we maintain about you.
  • Right to Correct. You may have a right to request that we correct inaccurate personal information we maintain about you.
  • Right of Portability. You may have a right to receive a copy of the personal information we hold about you and to request that we transfer it to a third party, in certain circumstances and with certain exceptions.
  • Right to Opt out of Sale or Sharing for Targeted Advertising. Depending on where you reside, you may have a right to opt out of the "sale" or "share" of your personal information or to opt out of the processing of your personal information for purposes considered to be "targeted advertising", as defined in applicable privacy laws. You can exercise your rights to opt-out of those uses here. Please note that if you visit our website with the Global Privacy Control opt-out preference signal enabled, depending on where you are, we will automatically treat this as a request to opt-out for the device and browser that you use to visit the website. If we are able to associate the device sending the signal to a Shopify account, we will apply the opt out request to the account as well. To learn more about Global Privacy Control, you can visit https://globalprivacycontrol.org/. Other than the Global Privacy Control, we do not recognize other "Do Not Track" signals that may be sent from your web browser or device.
  • Managing Communication Preferences. We may send you promotional emails, and you may opt out of receiving these at any time by using the unsubscribe option displayed in our emails to you. If you opt out, we may still send you non-promotional emails, such as those about your account or orders that you have made.

If you reside in the UK or European Economic Area, and subject to exceptions and limitations provided by local law, you may exercise the following rights in addition to the rights outlined above:

  • Objection to Processing and Restriction of Processing: You may have the right to ask us to stop or restrict our processing of personal information for certain purposes.
  • Withdrawal of Consent: Where we rely on consent to process your personal information, you have the right to withdraw this consent. If you withdraw your consent, this will not affect the lawfulness of any processing based on your consent before its withdrawal.

You may exercise any of these rights where indicated on the Services or by contacting us using the contact details provided below. To learn more about how Shopify uses your personal information and any rights you may have, including rights related to data processed by Shopify, you can visit https://privacy.shopify.com/en.

We will not discriminate against you for exercising any of these rights. We may need to verify your identity before we can process your requests, as permitted or required under applicable law. In accordance with applicable laws, you may designate an authorized agent to make requests on your behalf to exercise your rights. Before accepting such a request from an agent, we will require that the agent provide proof you have authorized them to act on your behalf, and we may need you to verify your identity directly with us. We will respond to your request in a timely manner as required under applicable law.

Complaints

If you have complaints about how we process your personal information, please contact us using the contact details provided below. Depending on where you live, you may have the right to appeal our decision by contacting us using the contact details set out below, or lodge your complaint with your local data protection authority. For the EEA, you can find a list of the responsible data protection supervisory authorities here.

International Transfers

Please note that we may transfer, store and process your personal information outside the country you live in.

If we transfer your personal information out of the European Economic Area or the United Kingdom, we will rely on recognized transfer mechanisms like the European Commission's Standard Contractual Clauses, or any equivalent contracts issued by the relevant competent authority of the UK, as relevant, unless the data transfer is to a country that has been determined to provide an adequate level of protection.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on this website, update the "Last updated" date and provide notice as required by applicable law.

Contact

Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please call or email us at healthyheartedmomma@gmail.com or contact us at 79 Night Train Rd, Rozet, WY, 82727, US For the purpose of applicable data protection laws, we are the data controller of your personal information.

🤍 TERMS OF SERVICE 🤍

Gracefully created. Thoughtfully shared. Designed to serve you.

Effective Date: April 7 2026
Business Name: Healthy Hearted Momma Boutique
Website: healthyheartedmomma@myshopify.comhealthyheartedmomma.myshopify.comhealthyheartedmomma.myshopify.com

✨ OVERVIEW

By visiting our site and/or purchasing from us, you engage in our “Service” and agree to be bound by the following Terms of Service (“Terms”).

These Terms apply to all users of the site, including browsers, customers, vendors, and contributors.

If you do not agree to all terms and conditions, you may not access the website or use our services.

🛍️ ONLINE STORE TERMS

By using this site, you confirm that:

  • You are at least the age of majority in your state or have given consent for a minor to use this site
  • You will not use our products for any unlawful or unauthorized purpose
  • You will not violate any laws in your jurisdiction

Any breach of these Terms may result in immediate termination of your access to our services.

🌿 PRODUCTS & SERVICES

Each item in our boutique is created with intention and care—many are made-to-order.

We reserve the right to:

  • Modify or discontinue products at any time without notice
  • Limit quantities of any product
  • Refuse service to anyone for any reason at any time

We strive to display colors and images as accurately as possible, but cannot guarantee exact color matching due to screen variations.

💳 PRICING & PAYMENTS

All prices are listed in USD unless otherwise stated.

We reserve the right to:

  • Change pricing at any time without notice
  • Correct errors in pricing, descriptions, or availability

By placing an order, you agree to provide:

  • Current, complete, and accurate purchase information

Failure to do so may result in order cancellation.

📦 ORDER PROCESSING & SHIPPING

Processing times vary as many items are made just for you.

By purchasing, you acknowledge:

  • Processing + shipping times are estimates, not guarantees
  • We are not responsible for carrier delays, lost, or stolen packages marked as delivered

Please refer to our Shipping & Return Policy for additional details.

🔁 RETURNS & REFUNDS

All return and refund policies are outlined separately in our Return & Refund Policy.

By purchasing, you agree to those terms.

⚖️ INTELLECTUAL PROPERTY

All content on this site—including designs, logos, images, text, and branding—is the property of Healthy Hearted Momma Boutique.

You may not:

  • Copy
  • Reproduce
  • Distribute
  • Use our designs for personal or commercial purposes

Without prior written permission.

🚫 PROHIBITED USES

You may not use our site or content:

  • For any unlawful purpose
  • To infringe on intellectual property rights
  • To harass, abuse, or harm others
  • To upload viruses or malicious code
  • To collect or track personal information of others

Violation of these terms may result in termination of service.

⚠️ LIMITATION OF LIABILITY

We do our best to serve you with excellence and care 🤍

However, we are not liable for:

  • Any injury, loss, or damages resulting from use of our products or site
  • Delays, interruptions, or errors in service

All products and services are provided “as is” and “as available.”

🛡️ INDEMNIFICATION

By using this site, you agree to indemnify and hold harmless Healthy Hearted Momma from any claims or demands arising from your breach of these Terms or violation of any law.

🔄 CHANGES TO TERMS

We reserve the right to update or modify these Terms at any time.

Changes will take effect immediately upon posting to the website.

It is your responsibility to review these Terms periodically.

⚖️ GOVERNING LAW

These Terms are governed by and interpreted in accordance with the laws of the United States and your state of operation.

💕 CONTACT

We are here to serve you with care and intention 🤍

📧 healthyheartedmomma@gmail.com
⏰ Response time: 24–48 business hours


By purchasing from our boutique, you agree to our Terms of Service. Every piece is made with intention, and we’re always here to make things right 🤍

🤍 SHIPPING POLICY 🤍

Created with intention. Shipped with care.

Effective Date: April 7 2026
Business Name: Healthy Hearted Momma Boutique
Website: healthyheartedmomma@myshopify.com

✨ ORDER PROCESSING

Each piece in our boutique is thoughtfully made just for you 🤍
Because many of our items are made-to-order, please allow time for creation before shipment.

Processing Time:

  • Typically 2–7 business days
  • During high-volume seasons (holidays, launches), processing may take longer

Processing time does not include shipping time.

📦 SHIPPING TIMEFRAMES

Once your order has been processed and shipped, estimated delivery times are:

  • 🇺🇸 United States: 3–7 business days
  • 🌎 International: 7–21 business days (varies by location)

Please note: These are estimates, not guarantees.

💌 ORDER TRACKING

Once your order ships, you will receive a tracking number via email.

Please allow 24–48 hours for tracking updates to appear in the system.

📫 INCORRECT ADDRESS DISCLAIMER

It is the customer’s responsibility to ensure that all shipping information is correct at checkout.

If an incorrect address is provided:

  • We are not responsible for lost packages
  • We cannot guarantee replacements or refunds

If you notice an error, please contact us immediately at healthyheartedmomma@gmail.com.
We will do our best to help before your order ships.

📦 LOST, STOLEN, OR DELIVERED PACKAGES

Once your package leaves our hands, it is entrusted to the shipping carrier.

We are not responsible for:

  • Lost packages
  • Stolen packages
  • Packages marked as delivered

If your package is marked delivered but not received:

  • Please check with neighbors or your local carrier
  • File a claim directly with the shipping carrier

We are always happy to guide you through this process 🤍

⏳ DELAYS

While we work hard to get your order to you quickly, delays can occur due to:

  • Shipping carriers (USPS, UPS, etc.)
  • Weather conditions
  • Holidays or high order volume

These delays are outside of our control and do not qualify for refunds.

🌍 INTERNATIONAL SHIPPING

For international orders:

  • Customers are responsible for any customs fees, duties, or taxes
  • Delivery times may vary due to customs processing

We are not responsible for delays caused by customs.

⚖️ SHIPPING AGREEMENT

By placing an order with Healthy Hearted Momma Boutique, you acknowledge and agree to this Shipping Policy.

💕 WE’RE HERE FOR YOU

We care deeply about your experience and are always here to help 🤍

📧 healthyheartedmomma@gmail.com
⏰ Response time: 24–48 business hours


Each order is made just for you 🤍 Please allow 2–7 days for processing before shipping. Once shipped, you’ll receive tracking right away!

🤍 CONTACT US 🤍

We’re here for you—every step of the way.

At Healthy Hearted Momma, we believe every order tells a story—and every customer matters deeply to us 🤍
Whether you have a question, need support, or just want to say hello, we’d love to hear from you.

💌 HOW TO REACH US

📧 Email: healthyheartedmomma@gmail.com
⏰ Response Time: 24–48 business hours

We carefully read every message and respond with intention and care.

✨ BEFORE YOU REACH OUT

To serve you as quickly as possible, here are a few helpful tips:

  • Please include your order number (if applicable)
  • Attach photos for any order issues
  • Double-check our Shipping & Return Policies for quick answers

📦 ORDER SUPPORT

Need help with your order? We’re here 🤍

We can assist with:

  • Order updates & tracking
  • Damaged or incorrect items
  • General product questions

🌿 KINDLY NOTE

Because many of our items are made-to-order, we are unable to:

  • Cancel or change orders once they’ve been processed
  • Guarantee address changes after checkout

If you made a mistake, please email us as soon as possible, and we’ll do our best to help.

💕 OUR HEART BEHIND IT

This boutique was created with purpose—to serve, uplift, and remind moms like you that you are seen, chosen, and deeply loved 🤍

Thank you for supporting our small business—it truly means everything.

✨ QUICK MESSAGE FORM (FOR YOUR WEBSITE)

Name
Email Address
Order Number (if applicable)
Message

[Submit Button: “Send Message 🤍”]


Need help? We’ve got you 🤍
Email us at healthyheartedmomma@gmail.com and we’ll get back to you within 24–48 hours.